We welcome Kirk Neal, the Operations Manager of Response Fire & Electrical to the Electricians Success Academy. We will discuss the tips, strategies, tools and solutions to problems that we face in day to day business as an electrical contracting business, specifically the electrical service industry.
In today’s episode, we discuss the following points:
· How to be more efficient in the office when managing
· Strategies to diffuse difficult customers and create a happy ending
· The devastating effects of call backs to jobs
· Tips on how to boost efficiency as an electrician in the field
· How electricians become the dominant in any customer/electrician relationship so that you can educate your customers better
· Tips on how electricians can reduce the stress created by a tight schedule
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WE NEED YOUR HELP: Please comment below by sharing any ideas you thought of when listening to this episode, what you plan to implement in your day to day work, how this may have helped, any strategies you use to deal with what we discussed.