TIPA® is a vendor-neutral, structured and repeatable framework for IT process assessment that is fast becoming an industry standard. The framework offers a turnkey solution to determine the maturity levels for IT processes that are aligned with IT best practices, and enables process improvements. TIPA for ITIL® successfully combines the well-known process assessment standard ISO/IEC 15504 with IT Service Management best practices described in ITIL.
TIPA for ITIL is the product of over seven years of research by a team of international researchers at CRP Henri Tudor who also worked on the ISO/IEC 15504 process assessment standard and ISO/IEC 20000. In this video, the core research team at Tudor explains the TIPA framework and its value. ITpreneurs is Tudor’s official partner in taking the framework to market and developing/executing the TIPA certification and membership schemes.
For more information, visit the official TIPA website